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Vice President Jagdeep Dhankhar has called upon IAS Officers to work with dedication for improvement in the delivery of services and grievance redressal to citizens while maintaining the principle of anonymity.

Seventy five  IAS officers of the 2020 batch posted as Assistant Secretaries in various Ministries called on the Vice President at Upa-Rashtrapati Nivas yesterday, September 14. Secretary, Department of Personnel and Training (DoPT) S. Radha Chauhan  and other senior officials  were also present on the occasion.

Mr. Dhankhar advised the officers to remember that today’s citizen aspires to have a voice in the



processes of policy formulation and implementation. 

He suggested that a civil servant’s empathetic attitude towards the common citizen determines their satisfaction with Government services. He called upon the officers to become role models in this ‘Attitude-changing Mission’ of the government.

Interacting with the officers, the Vice President observed that the batch has diverse educational backgrounds such as engineering, medicine, management, law, and arts. He suggested that they should utilise their educational background to innovate and deliver high quality outputs in governance.



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