Tamil Nadu to Launch WhatsApp ticket booking for state-run buses

In a major digital upgrade for public transport, commuters across Tamil Nadu will soon be able to book state-run bus tickets through WhatsApp, making the ticketing process faster, easier, and entirely cashless.

The Tamil Nadu Mobility and Logistics Corporation Limited (TNMLC), which functions under the State Transport Department, has invited



tenders to select multiple payment gateway service providers to integrate with the Online Ticket Reservation System (OTRS).

The move aims to bring the State Express Transport Corporation (SETC), all Tamil Nadu State Transport Corporations (TNSTCs), and the Metropolitan Transport Corporation (MTC) under a single digital platform accessible via WhatsApp.