RBI Bans Bundling Of 3rd Party Products To Curb Mis-Selling

The draft amendment Directions for ‘Advertising, Marketing



and Sales of Financial Products and Services by Regulated Entities’ define mis-selling to include cases such as selling products that are unsuitable for a customer’s profile, providing misleading or incomplete information, selling without ‘explicit consent,’ and forcing customers into ‘compulsory bundling’ of products.