LG Manoj Sinha directs Senior officers to ensure time-bound delivery of key public services

Srinagar: In Jammu and Kashmir, Lieutenant Governor Manoj Sinha has directed the Senior officers and Deputy Commissioners to ensure time-bound delivery of key public services like health, education & social welfare. He was addressing the grievances filed on JKIGRAMS and interacting with citizens during the LG’s Mulaqaat- A Live Public Grievance Hearing programme at Civil Secretariat in Srinagar yesterday.  

He said the administrative machinery in J&K has been made more responsive and efficient in meeting the needs of the masses. He said the number of grievances registered on JKIGRAMS and the overwhelming percentage of redressal is a sign of



responsive administration.

Manoj Sinha directed the District Administrations to ensure early disposal of grievances, a non-discretionary approach towards decision-making, and to build a competitive governance model at local level.

The Lt Governor further emphasized making effective use of technological interventions in ensuring quality grievance disposal and promptness in public service delivery. Mr Sinha also reiterated the UT Government’s commitment to empowering the citizens and making the administrative set-up more accountable and responsive towards the needs and concerns of the common man.