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Starting January 3, Indian Railways will extend its SMS alerts for departure delays of over an hour to cover about 1,400 trains, including premium, superfast and express trains. So far, such alerts were sent only to passengers of premium trains like Rajdhani and Shatabdi, and were restricted to people boarding at the departure station. Now, travellers boarding at halt stations all along the route will also receive alerts.

“The idea was to inform passengers in



advance about trains running behind schedule so they don’t have to wait for long hours at railway stations. It will also help passengers to plan their arrival,” said a senior Railways officer.

Launched in November 2017, the Railways sent out over 33 lakh SMSs to passengers between November 3 and December 7 last year.mation Systems, is free of cost. To avail the service, passengers have to mention their mobile numbers while booking tickets.


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