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Artificial Intelligence is playing a significant role in the Banking sector by enhancing data analysis, predicting trends and fraud risks, and improving customer engagement.

The recently concluded India AI Impact Expo 2026 in Delhi showcased how AI is rapidly transforming India’s banking ecosystem, with voice-enabled AI agents now handling everything



from customer queries to backend operations, reducing turnaround time and improving efficiency across the sector.

Talking to Media, Head of Marketing at Blue Machines AI, Arpan Khosla said the company is building enterprise-grade voice AI orchestration platforms that are already being deployed across industries, including banking, healthcare and aviation.
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