Microsoft faces global outage affecting Outlook, Teams

Microsoft faced severe outage across its platforms — 365, Outlook and Teams — as thousands of users across the globe, including India, on Friday morning were unable to access its services.

There were more than 1 lakh incidents of people reporting issues with Outlook at outage-tracking website downdetector.com.

The disruption also hit connectors used by OpenAI’s and Anthropic’s AI



services.

“We’re aggressively pursuing all pathways to reduce impact,” Microsoft said in a statement, adding that it was providing updates in its admin center.

In its latest update, Microsoft attributed this incident to “a large number of servers being unexpectedly unavailable,” for reasons it did not explain.

Microsoft said it continues to investigate the outage.