Strive for Zero-Complaint Objective, says TGSPDCL Chairman

Southern Power Distribution Company of Telangana Limited (TGSPDCL) Chairman and Managing Director (CMD)Musharraf Faruqui instructed Assistant Engineers to aim for zero complaints by thoroughly inspecting the distribution network in their jurisdictions, including slums and colonies, at least twice a week and engaging directly with consumers. 

On Friday, a review meeting was held at the corporate office in Mint Compound with around 180 Assistant Engineers from various sections



of the Rangareddy and Medchal zones.

He directly interacted with Assistant Engineers from sections receiving higher complaints, analyzing the reasons behind them and directing them to take measures to prevent such issues in the future.

He emphasized that the employees should interact with consumers in a friendly manner and create an environment at the field level where consumers feel comfortable bringing any issue to their attention, regardless of the time.