Sajjanar Recommends Banks to Prioritise Safety Over Account Targets

Hyderabad Police Commissioner VC Sajjanar here on Thursday recommended introduction of a twin-challenge framework to reorient bank branch priorities away from account-opening targets and towards citizen safety and institutional integrity. 

He strongly advocated that both these challenges should be embedded as formal Key Performance Indicators (KPIs) at the branch level, with branches achieving compliance to be formally recognised and rewarded by higher officials of the



bank.

No customer of the branch should fall victim to cybercrime. Zero cybercrime victims is the measurable target — to be monitored via NCRP complaint data linked to the branch.

No mule account should be opened at the branch. Strict KYC compliance, enhanced due diligence, and real-time monitoring are the operational requirements underlying this target, said Sajjanar, who chaired a high-level coordination meeting with senior representatives of the banking sector here.