Hyderabad police launch new protocol to maintain city’s 24/7 CCTV surveillance

With an aim of ensuring 24/7 functioning of surveillance cameras in the city, the Hyderabad police constituted multidisciplinary teams to ensure critical surveillance systems remain in continuous operation.

The multidisciplinary team equipped with the latest tools and technologies will maintain the city’s vast CCTV ecosystem and associated surveillance infrastructure.

“They will carry out field visits and undertake repairs across the city’s network of CCTV and other surveillance assets. The aim is to reduce downtime and ensure that critical surveillance systems remain continuously operational,” said Hyderabad Commissioner of Police, VC Sajjanar.

There are more than 16,000 police-owned street surveillance cameras and over 50,000 community and privately contributed CCTV feeds to the city police network. This is in addition to over one lakh ‘Nenu Saitam’ cameras in the city.

The



Advanced City Surveillance Grid Management Protocol (ACSGMP) program was initiated by the Hyderabad police to ensure the end-to-end broader strategy to install, maintain CCTVs. Several teams such as technology due diligence team, camera support call centre, EYES – each zone two teams, stores team, repair centre, CSR desk and data analytics team form the ACSGMP.

The benefits of this new protocol include a higher assurance that surveillance assets remain functional, a significant reduction in downtime, better incident management through data-driven planning, overall cost reduction, community and corporate participation in public safety.

“The new integrated approach redefines the way CCTV infrastructure is maintained and leveraged for the benefit of public safety,” said VC Sajjanar.

A fleet of 10 two-wheelers, 4 cars, and a mechanized aerial ladder unit(crane), are allocated exclusively to attend CCTV related issues.