Hyderabad Faces Uncertainty Due to Post Office System Failure

Hyderabad city residents faced immense problems on Tuesday due to server outages affected post offices since Monday night.

Unaware of ttechnical issues, many people kept on visiting post offices near to their home and offices throughout the day to send speed post, registered post, and book parcels but were forced to return with no chance when employees informed them about the problem.

People opted private couriers to send documents and parcels to other destinations.

Many were angry that post offices hadn’t alerted them about the issue . A clerk at Falaknuma post office said customers there was no communication about when technical issue would be resolved and service would



resume.

At the GPO in Abids, people returned after learning about the server-related issues. Thousands visit GPO Abids daily to send parcels, speed post, and registered mail – considered safer options than ordinary postage for important documents.

K. Srinath, a law firm clerk who arrived at a post office with a bundle of notices, said they needed to be sent to clients and government offices. “Due to the delay, there will be many issues. We can’t send them through ordinary post as it’s not considered secure for important documents,” Srinath said.

A senior postal department officer said tthe problem was persisting nationwide and technical teams were working to resolve it.