Hyderabad collector Harichandana Dasari has introduced a dedicated WhatsApp grievance redressal system.Citizens can now voice their concerns by messaging 74166 87878.
The service eliminates the need for physical visits to government
offices.The new initiative allows residents to submit complaints directly via WhatsApp. It makes the process faster and more accessible.
After assigning a unique tracking ID, each grievance will be forwarded to the concerned department for resolution.