A blog on Tumblr claimed to be co-authored by four (current and former) employees of food delivery app Swiggy leveled allegations at the company of cheating restaurant owners and projecting false sales growth to investors and media.
The blog entry also accused ET Startup of the Year Award Winner Swiggy of violating contractual obligations with its partners and mistreating its employees.
Titled Swiggy Sales - A House of Cards, the detailed post accused Swiggy of lying about their market share and ordering volumes to investors and restaurants.
Swiggy has allegedly increased its commission from 5 percent earlier to nearly 25 percent now and is looking to increasing the commission rate to 30 percent in the future, which will bleed small businesses dry, the post said.
You know what's worse? Instead of growing our restaurant partners' businesses, we recently took the best business zone in Bangalore and started intentionally routing all the users to order from Bowl Company  - our own private label kitchen... This just directly hits at the heart of restaurants we "partnered" with to grow our business in the first place. On top of this, the sales team is asked to tell our restaurant 'partners' that Bowl Company doesn't compete with you.
The post also put up a comparative chart of the actual figures of the order volumes and the numbers that were sent to investors, questioning their credibility.
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