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Food and Consumer Affairs Minister Ram Vilas Paswan today said that the government has approved guidelines on service charge. In a series of tweets, Mr Paswan said, as per guidelines service charge is totally voluntary and not mandatory now. He said, hotels and restaurants should not decide how much service charge will be paid by the customer and it should be left to the discretion of customer. 

He informed that guidelines are being sent to states for necessary action at their end.


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