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Mumbai: Reserve Bank of India has proposed to launch an innovative payment mode viz., “Conversational Payments” on UPI. It will enable users to engage in a conversation with an Artificial Intelligence-powered system to initiate and complete transactions in a safe and secure environment. 

RBI Governor Shaktikanta Das said, this channel will be made available in both smartphones and feature phones-based UPI channels, thereby helping in the deepening of digital



penetration in the country. Initially the facility will be available in Hindi and English and will subsequently be made available in more Indian languages. Central Bank has also proposed to use Near Field Communication (NFC) technology in UPI transaction. 

RBI has also increased offline transaction limit from 200 rupees to 500 rupees but overall limit of small value digital transaction limit is kept unchanged at 2,000 rupees.



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