Airlines must provide facilities to passengers during flight delays: Civil Aviation Ministry

The Ministry of Civil Aviation has advised airlines to provide facilities to passengers during flight delays. In a social media post, the Ministry asked airlines to provide drinking water for delays of up to 2 hours.

The Ministry added that tea or coffee with snacks and



refreshments will be provided to passengers for delays between 2 to 4 hours, and meals for delays exceeding 4 hours. The Ministry of Civil Aviation said that these measures are designed to prioritize passenger convenience during unforeseen disruptions.